I worked with the store manager to find a pink sapphire ring I can wear as a replacement at work due to my job..She was, amazing and patient! The ring came back on time after sizing..my new diamond store ☺
Doesn’t open on time, they are inside watching you while they speak within themselves. If they need time to prepare the jewelry they should have staff come in earlier not make customers wait outside. Never again! Good thing there is a Zales around corner!
Worst place to go. They have the worst woman manager. My boyfriend went and got me a promise ring about a month ago. They had to resize the ring from 6 to a 5. It took them almost 3 weeks to get the ring back. The worst part about is they charge him for resize and they didn't get the job done. My ring back the same size it was before. The manager was sitting in a chair chit-chatting with other workers and didn't faced or fix the problem. IT WAS JUST A HORRIBLE EXPERIENCE!!!!!! NEEDS BETTER CUSTOMER SERVICE
Kay Jewelers is a US Jewelry Store based in Yonkers, New York. Kay Jewelers is located at 8000 Mall Walk Suite 6040, Yonkers, NY 10704, USA.
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